Questions? Look here.

Welcome to our LED Web Market FAQ page! We’ve compiled a list of common questions and answers to help you navigate our platform and make informed choices.

Understanding the ENOV E-Commerce Platform

ENOV serves as a digital hub, connecting lighting suppliers, technicians, engineers, construction firms, contractors, and lighting enthusiasts to our platform.
Here, we showcase a vast selection of lighting components, LED drivers, Neon Flex & LED Strips, as well as automation and dimming options.

By collaborating with leading manufacturers worldwide, we ensure our customers receive both technically advanced and cost-efficient solutions.

Payment

Shipping

Returns

Warrnity

Why was my payment declined?

What payment methods do you accept?

We accept major credit cards, such as Visa, MasterCard, American Express, and Discover, as well as PayPal.

Is my payment information secure?

Yes, your payment information is secure. We use encryption technology to protect your data and ensure a safe and secure transaction.

Do you offer installment payment options or financing?

We offer installment payment options through third-party providers. Please check our website for more details.

Can I change or cancel my order after payment?

Once your order is placed and payment is processed, it may not be possible to make changes. Contact our customer support for assistance.